How are civil society organizations in Africa tracking service delivery?



The disparity of the government response to COVID-19 and the lack of disaggregated data on expenditures directed towards recovery has made it hard to track the effectiveness of service delivery.

To close this gap, the CTAP project looks at the allocation of emergency resources by seven African governments (Cameroon, Ghana, Kenya, Malawi, Liberia, Nigeria, and Sierra Leone) and supports civic actors to bring to light evidence of failures and misdeeds in service delivery. Ultimately, the project hopes to increase citizen engagement, improve their ability to demand accountability and work with governments to improve how they allocate and use public resources. For more insights on the project, check out the rest of this learning series!

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